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Branded client portal software for professional services firms

Share deliverables, video and updates with each client in one branded, secure space, and see which people on the client side actually use it.

SOC 2 certified GDPR ready SSO & enterprise security
Zoomforth editor showing a client onboarding portal microsite with a Slack integration tile and archived-page notice
Definition

What is a client portal?

A client portal gives each client one private address for everything your firm delivers: the kickoff deck, the project plan, recorded workshops, deliverables and status updates. Instead of searching email threads for the latest attachment, the client opens the portal and finds the current version with the context around it.

Zoomforth builds each portal as a branded microsite from a template, without code, and reports which people on the client side opened which section. For a broader guide, read what a client portal is and what it should include, or compare vendors in our review of client portal software for B2B teams. If the portal is for new customers, see customer onboarding software with branded onboarding portals.

Security, SSO and permissions

Professional services firms share commercially sensitive work, so access is set per portal. Choose password protection, email authentication for named people or a whole email domain, multi-factor authentication, or SAML single sign-on through your identity provider.

Inside the portal, grant or limit access to specific sub-pages, documents and live streams, and hide content until the engagement reaches the right stage. On your side, four user roles control who can administer, edit and publish. Zoomforth is SOC 2 Type II audited and encrypts content in transit and at rest; the security overview has the detail your IT team will ask for.

Screenshot of security settings for a secure client portal in Zoomforth

Branded client portals

Your brand styling is built into every portal, and email notifications carry your branding and appear to come from your own domain.

Engagement per client stakeholder

See which named visitors opened the portal, which sections they read and for how long, so account teams know who is engaged before the next meeting.

Documents, video and live sessions

Host PDFs, decks and recordings, embed a live stream for workshops, and keep the on-demand version in the same place afterwards.

Client portal vs. file-sharing portal

Both give clients one place to go. They solve different problems, and many firms use both.

How a branded client portal compares with a file-sharing portal
  Branded client portal (Zoomforth) File-sharing portal
Main job Present content to a client with context and next steps Store, sync and exchange files
Client experience A navigable, branded site with video and sections Folders and file lists
Access control Password, email authentication, MFA or SAML SSO per portal; per sub-page permissions Per folder or per file sharing
Engagement data Which client stakeholder read which section, and for how long Usually downloads or access logs
Best for Onboarding, deliverables, updates and renewals your client should read Two-way file exchange and document version control

Client portal examples

Trusted by professional services firms

Three of the Big Four accounting firms and global consulting firms use Zoomforth to share client work, and Zoomforth is rated 4.76/5 on G2.

When I licensed ZF, I expected a great product, but what I've gotten is 10x better. I'm always treated as a priority, and in turn, I have a beautiful end product to offer my clients and their employees.

Lindsay Obrentz, Vice President of Marketing & Communications at The Orientation Company

Client portal FAQs

What is a client portal?


A client portal is a private, branded website that a firm shares with one client to deliver documents, video, updates and next steps in one place, with access limited to approved people. It replaces scattered email attachments and shared-drive links with a single address the client can return to.

Who uses Zoomforth as client portal software?


Professional services firms, consultancies and account teams that deliver a lot of content to each client: onboarding materials, deliverables, recorded sessions, project updates and renewal documents. Three of the Big Four accounting firms use Zoomforth.

How is a client portal different from a file-sharing portal?


A file-sharing portal stores and exchanges files. A client portal presents them: it wraps documents in a branded, navigable site with context, video and next steps, and reports which client stakeholders read what. File-sharing tools remain the better fit for two-way file exchange and document version control.

How secure is a Zoomforth client portal?


Each portal can be password protected, restricted to approved email addresses or whole email domains through emailed login links, protected with multi-factor authentication, or placed behind your SAML single sign-on. Zoomforth is SOC 2 Type II audited and encrypts content in transit and at rest.

Can I control what each client user sees?


Yes. You can grant or limit access to specific sub-pages, documents and live streams, hide content until it is ready and reveal it later, and share a portal with individual people or with an entire email domain.

How much does Zoomforth client portal software cost?


Pricing is quote-based and depends on the number of user seats and add-ons such as a custom domain or integration. Request a demo for a quote.

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