Custom new client onboarding process
When you come onboard, our customer service team will set you up for success.
You’ll receive a branded template for your primary use case along with a library of branded components that can be used to build out your microsites.
The initial training will be customized to your team’s skill level and we’ll be on hand every step of the way, until they are confidently creating sites on their own.
Regular end user training
Our user training services don’t stop after onboarding. Your team will have full access to drop-in refresher sessions each week, quarterly skills workshops to explore new platform features and on-demand video how-to’s.
Live chat support
We make it easy for you to access our Support Team, with an in-app ticketing system.
With our live chat support's response times typically under 2 mins, our team is always on hand to answer your questions in writing, on a personalized video or on a live call - whatever you need.
Training videos and written tutorials
Check out the Zoomforth Academy for videos and other resources to help you master the basics. You’ll also find some advanced tips and tricks to help you take your microsites to the next level.
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