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A secure customer success platform for world-class customer experiences

Zoomforth offers a single point of access for all customer information in a secure, engaging customer portal. Keep track of client communications, conduct onboarding, collaborate effortlessly between departments – and never lose an email attachment again.

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SOC 2 certified GDPR ready SSO & enterprise security
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Why Zoomforth?

Prioritize customer retention and increase engagement

Zoomforth’s customer success platform is a flexible, no-code environment designed to meet all your customer success needs – from onboarding to client retention.

Store and display customer information, videos, recordings, documents, and more in a dedicated client portal. With a single point of access, customers & departments alike can stay on the same page – literally.

Expand on existing opportunities with speculative and targeted campaigns to advance business, and adapt as you go with real-time engagement data.

Screenshot of a website used for sales.
Screenshot of a website used for sales.

Safeguard customer information with enterprise-level security

Zoomforth puts security first with a choice of security protocols for enterprise-level companies. Keep client information secure with a choice of password protection, email authentication, Multi-Factor Authentication (MFA), or Single-sign-on/SAML.

Stay in control of your content by limiting or granting access to sub-pages, live streams, and documents on an as-needed basis.

Gain visibility with data-driven customer insights

Access real-time site analytics and increase customer engagement with data-driven decision-making. View individual data, site analytics, and account analytics with detailed microsite tracking – located right inside our customer success platform.

Elevate the customer experience by meeting your customers where they’re at – and identify opportunities based on their unique engagement data.

Screenshot of a website used for sales.

Build relationships

Create a curated customer experience that naturally lends itself to first-class enterprise customer support. Easily view customer conversations, reference key documents, and access essential info in a single, immersive platform.

Stay secure

Prioritize enterprise-level information and data security and protect commercially sensitive information. Zoomforth offers password and email authentication, 2FA or Single Sign-On for maximum security at all times.

Increase engagement

Boost engagement with dynamic, personalized, full-trackable microsites that are desktop, tablet, and mobile-friendly.

Seamless platform integrations

Keep your customer success team connected with platform integrations for Google, Zapier, Slack, Google Analytics, Adobe, Microsoft Office, and more.

Maintain brand consistency

Receive a unique built-in brand theme, including fonts, design elements, and colors – courtesy of Zoomforth – or integrate your existing branding into our customizable templates and elements.

Collaborate effortlessly

With all your communications, training, articles, and documents stored in a single cloud-based portal, spend less time locating materials and more time prioritizing customer success.

Testimonials

Drive customer success with a secure digital platform

See what customer success teams have to say about working with Zoomforth.

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Inspiration

Customer success platform FAQs


Zoomforth’s customer success platform offers a centralized environment for all your internal and client communications, presented in a beautiful and intuitive format.

We offer unparalleled security, with options for password protection, email authentication, Multi-Factor Authentication (MFA), or Single-sign-on/SAML, so you can rest assured your customer information is secure at all times.


Yes. Keep all meetings and training secure by embedding a link to your live stream. Viewers can use password authentication to log in and stream live during your event, or to view it on-demand after the live stream has concluded.


Yes! At Zoomforth, we prioritize customer feedback to ensure our platform addresses your most pressing challenges. All Zoomforth customers can share their input and vote on product features via our Product Portal, directly influencing our development roadmap.

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