The hybrid office in 2027: how mid-size firms decide how much space to keep
An interactive report on office space decisions at mid-size firms: what drives the decision to keep, shrink, or move, and what facilities leaders wish they had measured earlier.
Read the three key findings- Published
- February 2027
- Reading time
- 12 minutes
- Format
- Web report and PDF
Three findings on office space decisions, in one line each
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Occupancy data comes late
Most firms in the illustrative sample started measuring desk use after they had already signed a lease.
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Teams decide
Attendance followed team habits more closely than company-wide office rules.
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Smaller is not always cheaper
Moving to a smaller office often added fit-out and meeting-room costs in the first year.
Chapter 1: why lease decisions run ahead of the data
Leases are signed on a three- to ten-year horizon, while attendance patterns change every quarter. The facilities leaders interviewed for this fictional report described deciding first and measuring later.
The chapter sets out a simple sequence: measure use for one full quarter, separate desk demand from meeting demand, and only then compare options.
We sized the new floor for the busiest day of the old one. Six months later, half of it was empty on Fridays.
Chapter 2: team habits set attendance more than office rules
Where teams agreed their own anchor days, attendance was steadier than where a company-wide rule applied. The chapter compares both approaches and the meeting-room demand each creates.
- Agree anchor days team by team
- Book meeting rooms on anchor days first
- Review the pattern every quarter
The days a team agrees to be in the office together. The report uses them as the unit of planning instead of headcount.
What the illustrative sample said drives the office space decision
Share of respondents naming each factor as a main driver. Respondents could choose more than one.
Illustrative data for a fictional report. Not the result of a real survey.
Take the hybrid office report with you
- Full reportPDF · 28 pages
- Office space planning worksheetExcel · 2 tabs
- Summary slides for your leadership teamPowerPoint · 10 slides
Sample file tiles. In a live microsite each one opens in the document viewer or downloads, and every open is tracked.
The two researchers who wrote the hybrid office report
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Eleanor Cho
Lead authorWorkplace researcher who ran the interviews and the illustrative survey.
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Felix Grant
Data and chartsBuilt the occupancy model and the charts in the data section.
Fictional people. Initials stand in for the portrait or video tile a live microsite would show.